Privacy Policy
Last updated: September 10, 2026
This page explains what information ChatToday.com collects and how we use it, in plain language. It works alongside our Terms of Service.
1. Overview
This Privacy Policy explains what information ChatToday.com ("ChatToday", "we", "us") collects when you use our website and apps (the "Service"), how we use it, and the choices you have. It works alongside our Terms of Service.
2. Information we collect
Account information. Your email address, which we use to sign you in with a one-time code. ChatToday doesn't use passwords. You can also sign in with Google, Facebook, or Apple. In that case, we only collect your email address and an identifier for your account with them, so we can recognize you on future sign-ins. We don't collect anything else from that account, such as your name, photo, contacts, or friend list.
Profile information. Anything you choose to add to your profile: photos, bio, interests, and any social or messaging accounts you link.
Activity information. Messages you send through our built-in chat, profile views, bumps, and other actions you take in the app.
Location information. Your device's approximate location, derived from your network connection. See "Location information" below for more detail.
Device and usage information. Technical details like your IP address, browser type, and general usage patterns, which we use to keep the Service secure and working properly.
Diagnostics information. If the app crashes or hits an error, we automatically receive a crash or error report, via Sentry, containing technical details like device type, OS version, and app state, so we can find and fix the problem. Our servers also generate technical logs (via Grafana Labs) to monitor performance and diagnose errors.
3. How we use your information
We use the information above to:
- Operate the Service: show your profile to other members, deliver your messages, run search and the grid
- Send you sign-in codes and other emails necessary to run your account
- Review photos and profile text for content that violates our guidelines, before it's shown to others
- Detect and prevent fraud, spam, and abuse, including banning accounts that violate our Terms
- Understand how the Service is used so we can maintain and improve it
We don't use your information to serve you third-party advertising, and we don't sell your information.
4. Automated content moderation
Photos and profile text are automatically screened before they're shown to other members, using automated image- and text-analysis tools. This lets most content go live within moments, while content that doesn't meet our guidelines, like nudity or content involving minors, is rejected automatically. Flagged content may also be reviewed by our moderation team.
We also use Cloudflare's CSAM Scanning Tool to check every image served against hash lists of known child sexual abuse material (CSAM) maintained by organizations like the National Center for Missing & Exploited Children (NCMEC). Any match is blocked from further delivery and reported to NCMEC, as required by law.
5. Location information
We use your device's network connection to work out an approximate location (accurate to roughly a neighborhood, not an exact address), not GPS, and not anything more precise than that. This powers the "Nearby" badge and distance-based search filters.
Anyone viewing your profile, member or not, only ever sees a general "Nearby" indicator or approximate distance, never your exact coordinates or address. We only store your most recent known location, not a history of where you've been.
7. Your privacy controls
From the Privacy tab in Settings, you can control:
- Who can see the social accounts linked to your profile: everyone, or members only
- Incognito mode, available to Premium members, so profiles you visit won't see that it was you
Your online status is visible to other members whenever you're active, based on when you last used ChatToday. There's currently no setting to hide it.
You can also block or report another member at any time from their profile or your conversation with them.
8. Data retention and deletion
We keep your information for as long as your account is active, so the Service keeps working the way you'd expect. You can delete your account at any time from Settings → Account.
You're signed out immediately and your profile disappears right away, but we keep your account for 7 days before permanently deleting it, sign back in during that window to cancel. Once that window passes, we remove your profile and personal information, other than what we're required to keep for legal, security, or fraud-prevention purposes.
Some records, like moderation strikes and safety-related logs, may be retained after your account is deleted so we can prevent repeat abuse and meet our legal obligations.
9. Security
We use industry-standard safeguards to protect your information, including encryption in transit and access controls limiting who can see your data internally. No system is perfectly secure, so we can't guarantee absolute security, but we work to keep your information protected and to respond quickly if something goes wrong.
10. Children's privacy
ChatToday is only for people 18 and older, and we don't knowingly collect information from anyone under 18. If we learn that we've collected information from someone under 18, we'll delete it.
12. Your rights
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, or to object to certain uses of it. You can exercise any of these rights by contacting support@chattoday.com, and we'll respond as required by applicable law.
13. Changes to this policy
We may update this Privacy Policy from time to time. If we make a material change, we'll let you know, for example, by email or a notice in the app, before it takes effect.
14. Contact us
Questions about this policy or your information? Reach us at support@chattoday.com.
